Bentley Education Help
Student Support & FAQs
Need assistance or have feedback? Browse our FAQs for quick answers or reach out to the Bentley Education team for personalized support.
FAQs
Bentley Education Frequently Asked Questions
About Bentley Education
I am a student. Why should I use Bentley Education?
Employers seek new professionals that have hands-on experience with Bentley software. By signing up for Bentley Education, you get free access to that software—as well as other learning resources—that will help you build your portfolio before you enter the job market.
What if my educational institution is not listed as a recognized domain during registration?
During registration, you may need to select your educational institution. If you use a recognized education-domain email, this will be automatically completed, and you’ll just need to confirm the information.
If your institution isn’t listed, select “Other” and type the full name (e.g., Michigan Technological University, not MTU) for verification and addition to our recognized domains list.
Am I eligible to download and access Bentley Systems software or training for free?
Any student or educator signed up for Bentley Education can access a range of software and resources for free. This includes students pursuing formal education, postgraduate certifications, technical qualifications, and apprenticeships; research students and academic researchers; students who are home-schooled or enrolled in private or public education institutions; and the educators who facilitate this learning.
Eligible users must use the software for educational purposes only, not for school operations or commercially-funded research. For more details, see our End User License Agreement. If you have questions about specific projects, please contact us.
Wie können Studierende oder Lehrende nachweisen, dass sie hierfür qualifiziert sind?
To register for a Bentley Education account, use an education-domain email (e.g., .edu, .ac.uk) from a recognized institution such as your local school system or university. This is the quickest way to verify your eligibility. You can use a personal email, but additional verification steps will be required.
Some challenges or initiatives may have extra criteria for registration or prize eligibility.
What can I do to optimize my learning and get involved?
I am a school, non-profit, or industry partner. How can I partner with Bentley Education?
The easiest way to get involved is to sign up for an account and select Educator as your user option to explore for yourself. Then, share our software and resources with students. We also partner with academic and industry institutions to identify skills gaps and support future professionals. With key partners, we facilitate webinars, support technology partnerships for student competitions, co-create accredited resources for all study levels, and collaborate on using Bentley software for educational experiences. If you’re interested in partnering with us, complete our contact form to tell us about your organization and the type of partnership you’d like to explore. Please note that industry partners cannot use Education software access for commercial purposes.
Where can I get certified?
What is the difference between Bentley Education and Bentley Learn?
Do I need to install software before I access learning materials?
How can I request a new learning resource or course about a specific topic or skill?
I am a school, non-profit, or industry partner. How can I partner with Bentley Education?
How do I access Bentley Learn for free?
Account details
Where can I change my profile details?
Why am I required to create an account before I can access software or training, even if an application is already installed on my device?
Bentley Systems provides industry-leading infrastructure software to professionals. Free use of these products or access to our learning platform for software courses, Bentley Learn, is only available to students and educators for educational purposes which requires you to register before being able to access these resources.
What is a school email or education-domain email and why should I use this, rather than a personal email, to register?
Is my profile information visible to other users?
No, your profile information and preferences are only visible to you. Our education support team accesses some personal data (name, email, usage details) to provide services. For more details, see our Privacy Policy. We do not sell or disclose collected information, except as described in this policy.
I used to have an Academic SELECT subscription, what do I need to do now?
What if I have already submitted a contact us form but I have not received a response or I am still experiencing the issue?
Software
Wie lange habe ich Zugang zu kostenloser Software?
Education software access is provided for up to a year, as long as you remain eligible. After completing the sign-up and eligibility check with Bentley Education, you will need to renew your access annually. You will receive an email 30 days before your access expires prompting you to renew. As long as you meet eligibility requirements and adhere to the usage agreements, you can renew your educational access indefinitely.
Wie lade ich die Software herunter bzw. wie starte ich sie?
- Register with Bentley Education and verify your eligibility as a student or educator at bentley.com/education/sign-up. If already registered, log in.
- Go to the Software search page of Bentley Education.
- Search for software available with education access and select Install.
- Ensure your device meets system requirements and has enough hard drive space to download the software. Chromebooks, phones, or tablets will not support downloads. If your device does not meet the requirements, please contact us to see if we can help.
- Download the installation package, launch it from your browser, and complete the installation steps. The initial download includes the connection gateway.
- Open the application and log in to the connection gateway at the start of each session.
- If you still can't access the software, try logging into the connection gateway again. Check other open windows if you haven't successfully logged in. If you're receiving an error message, your education access may have expired. Log in to your profile and complete the steps to regain access.
Can I download and install Bentley software on multiple devices?
Can I share my software download with other students, family members, or colleagues?
If you know another student or educator eligible for Bentley Education software or resources, please share our website link so they can register and create their own account. Login details can only be used on one device at a time and should not be shared with others.
For more information, see our End User License Agreement. If you’ve installed software on a device, others can use that device with your permission, but they must log in with their own verified account to log into Bentley’s connection gateway when launching an application.
I am a student or educator. Can I use Bentley software outside of a classroom?
Free software from Bentley Education should be used for educational purposes only, including classroom work, independent study, hobbies, and extracurricular learning. It cannot be used for commercial or for-profit purposes, even if you are a Bentley Education member. For more details, see our End User License Agreement.
Is Bentley Education software available globally?
I can't figure out how to use a software or use it for my project, what do I do?
Bentley Education offers student-focused software training courses, accessible via single sign-on with your Bentley Education login. If you can’t find what you need, please contact us for assistance.
Where can I learn how to use a specific software or technical skill?
Can I use Bentley software on public or school computers?
Yes, but when using a public or school computer, you may need to get additional permissions from the network administrator to download software onto your device.
How do I log in to Bentley software on my device?
When you open Bentley software, a gateway window will appear prompting you to log in. This window may also show up when you start your device—you can adjust its frequency in your device settings. Be sure to use your Bentley Education login details.
Can I download more than one software?
Registered users can download and install any software that is available with education access from the Software page without download limits. Ensure your device meets system requirements and has enough storage space, which may limit the number of applications you can install simultaneously.
I am an educator. What should I do before a class to prepare for using Bentley software in a lesson?
- Register and create your Bentley Education account. If your school doesn’t appear during registration, contact us to confirm whether your email is associated with a registered education domain. Allowing us to add your domain will make the process easier for all students from your school.
- Use your account to explore student resources. Download and install software on student devices ahead of time. Additional network approval may be needed from your IT department.
- Download the Getting Started Guide for step-by-step student instructions. Customize it with your own directions if needed.
- Allow extra time for students to create individual accounts during the first lesson.
How many devices can I log into with an Education account?
You should only use your Education login credentials on one device at a time. Every student must create an individual Bentley Education account, even if an instructor or administrator downloads the software. See our End User License Agreement for more details.
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